ISO 9001 Certification in Jordan sets out the criteria and commitment to Quality Management System.ISO 9001 standard defines the quality management principles that can be used to create competences by supporting and streamlining processes all over the organization and strongly focuses on customer focus, process approach and continual improvement. QMS also certifies that customers get regular quality products and services which in turn bring many business benefits.
Clause 6: Planning this is the first of 3 clauses or sub-clauses dealing with planning. Clause 6.1, 6.2 and 6.3 deals with planning from a higher level structural perspective considering risk based thinking, quality objectives and changes to the QMS.
Clause 6.1: Actions to address risks and opportunities, it is sad to know that many organizations only considered the risks associated with failure. When they were in fact already a failure or product nonconformity of some kind and they were engaged in corrective and preventive action. To counter this the latest version or revision of the standard, no longer has a requirement for a distinct preventive action process associated with corrective action, but rather calls for risk based thinking or RBT to be applied at various stages in the planning, design, development and release of products and services. By risks we are considering not only about potential hazards to health and safety but also the risk of damage to assets and or financial loss, whether for the customer or third party or the organization itself the presumption is that, one important purpose of a quality management system is precisely to prevent bad things happening. Thus, risk based thinking will weigh risks against the benefits of proceeding or not proceeding with an opportunity or course of action and decide on implementing modifications or not.
By introducing the concept of Risk Based Thinking into ISO 9001 certification in Jordan the technical committee that produced the latest version or revision which try to walk the middle road between an insufficient consideration of risks and benefits on the one hand, and the more formal risk analysis and management requirement. This sub clause requires evidence that Risk Based Thinking has been applied in the planning stage and has applied it to customer and regulatory requirements within the context of the organization as that has been determined by top management after due consideration the plan may be for a risk simply to be taken as acceptable or to be avoided by not proceeding with an opportunity or mitigated to make the risk more acceptable before proceeding.