ISO 17025 Certification in Malaysia is an internationally recognized standard it specifies general requirement for the competence of testing and calibration laboratories. The standard was developed and published with the collaboration with the International Organization for Standardization ISO and International Electrotechnical Commission IEC. ISO 17025 standard can be implemented by any laboratory regardless of its size which carries out testing and calibration practices.
Benefits of being ISO 17025 certified are:
Clause 4 General requirements this clause is further divided into sub clauses, sub clause 4.1 provides requirements on impartiality whereas sub cause 4.2 is dedicated to confidentiality.
As per the standard impartiality means presence of objectivity. In simple words, it is freedom from conflict of interest for laboratory, activities, which adversely influence test or calibration results validating. In other words, impartial means conducting laboratory activities without any bias. A few examples of impartiality are the Managers putting pressure on technicians and deviate from testing procedures to get better turnaround time or to overlook it first results that will not set a client to undue pressure would also include providing financial incentives for the number of tests conducted.
The requirements for the clause 4.1 which is dedicated to impartiality has five sub clauses and here you will get to know about 2 sub clauses, as per the clause 4.1.1 all laboratory activities shall be conducted in partially organization structure as laboratory and laboratory process to perform laboratory operations shall be managed in a way to safeguard impartiality. For example, the laboratory is a part of big organization it shall not report to the production head from where samples are being received. Clause 4.1.2 requires a demonstration of laboratory management commitment towards impartiality.